At ANZ Clearance House, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our website or services, you agree to the terms outlined below.

🔍 What Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, email address, phone number, and shipping/billing address
  • Order Details: Products purchased, payment method (via third-party processors), and order history
  • Device Information: IP address, browser type, operating system, and website usage data
  • Communication: Any emails, chats, or messages you send to our team
  • Optional Info: Product reviews, feedback, or survey responses

We do not store credit card details on our servers. All payments are processed securely via third-party providers like PayPal, Stripe, or Afterpay.

📦 How We Use Your Information

Your data helps us to:

  • Process and deliver your orders
  • Provide customer service and support
  • Send order confirmations, delivery updates, and promotional offers
  • Improve website performance and user experience
  • Comply with legal obligations

We only collect data that is necessary, relevant, and secure.

🔒 How We Protect Your Data

We use industry-standard security measures, including:

  • SSL encryption
  • Secure servers and firewalls
  • Restricted access to personal data
  • Regular system updates and audits

Despite our best efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we work hard to protect your privacy.

🤝 Sharing of Information

We do not sell or rent your personal information.
We may share your data only with trusted third parties to:

  • Fulfill your orders (e.g. couriers, payment gateways)
  • Run our website (e.g. hosting and analytics tools)
  • Comply with legal or regulatory obligations

All partners are required to keep your information confidential and secure.

🍪 Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Track website usage and performance
  • Provide relevant marketing or retargeting ads

You can manage or disable cookies through your browser settings at any time.

📧 Marketing Emails & Communication

If you sign up for our newsletter or promotions, we may send you marketing emails.
You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any marketing message.

We will never spam you.

🧒 Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

🌏 Your Rights (Applicable Laws)

Depending on your region, you may have rights to:

  • Access or request a copy of your personal data
  • Correct or update your personal details
  • Request deletion of your data
  • Opt out of marketing communications

Please email us at info@anzclearancehouse.com to make such a request.

📩 Contact Us

If you have any questions or concerns about this policy, please reach out to us:

ANZ Clearance House
Email: info@anzclearancehouse.com