Welcome to ANZ Clearance House. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these terms. Please read them carefully.

1. General Information

  • This website is operated by ANZ Clearance House, an Australia-based clearance and refurbished electronics provider.
  • These Terms apply to all visitors, users, and customers of the site.
  • If you do not agree with these Terms, please do not use this website or our services.

2. Products & Pricing

  • All items listed, including refurbished and clearance products, are subject to availability.
  • Prices are listed in AUD and include GST unless otherwise stated.
  • We reserve the right to change prices, offers, or product listings at any time without notice.
  • Product images are for illustration purposes only. Actual items may vary slightly due to refurbishment or packaging.

3. Orders & Payment

  • By placing an order, you confirm that all details provided are true, accurate, and authorized.
  • Payment must be made in full at checkout through secure gateways (e.g. PayPal, Stripe, Afterpay).
  • We reserve the right to cancel or refuse any order at our discretion (e.g. for pricing errors, suspicious activity, or stock issues).

4. Shipping & Delivery

  • We offer delivery across Australia via trusted courier services.
  • Estimated delivery times are provided during checkout and may vary due to location or carrier delays.
  • Risk of loss or damage transfers to the customer upon delivery.

For more details, see our [Shipping Policy].

5. Returns & Refunds

  • We offer returns for eligible items within 7 days of delivery, subject to our [Return & Refund Policy].
  • Change-of-mind returns are not accepted for clearance or final-sale items.
  • Refunds will only be issued once items are inspected and approved by our team.

6. Refurbished Products Disclaimer

  • All refurbished items are tested and verified for functionality and quality.
  • Cosmetic wear may be present (e.g. minor scratches or dents) and does not affect performance.
  • Refurbished products may come in non-original packaging.

7. Warranty

  • Refurbished items come with a 30-day limited warranty, unless otherwise stated.
  • Warranty covers manufacturing or hardware faults, but excludes physical damage, water damage, or misuse.
  • Warranty claims require proof of purchase and may involve repair, replacement, or store credit at our discretion.

8. User Conduct

By using our website, you agree not to:

  • Misuse or attempt to hack, disable, or disrupt the site
  • Use our content, images, or product listings without permission
  • Submit false, misleading, or fraudulent orders or information

9. Intellectual Property

  • All content on this site (logos, images, text, product descriptions, etc.) is the property of ANZ Clearance House or its suppliers and is protected by copyright and trademark laws.
  • You may not reproduce or reuse any content without express written permission.

10. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our site or products.
  • We make no warranties, express or implied, beyond those stated in our warranty and refund policy.

11. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes shall be handled by courts located within this jurisdiction.

12. Changes to Terms

We may update these Terms and Conditions at any time without notice. Continued use of the website after changes constitutes your acceptance of the new terms.

📩 Contact Us

For any questions or legal concerns, please contact:

ANZ Clearance House
Email: info@anzclearancehouse.com